How To Order
Call our toll free number 1-800-729-9505 answered 24 hours a day or fax your order to 651-460-6080. Local phone calls please use 651-460-1080.
Online Ordering
You may now order online at www.dalsinmfg.com. Simply contact us by phone for your username and password.
Drop Shipments
There is a $6.00 charge for all drop shipments under $200.00.
Freight Terms
Orders that cannot ship via UPS will ship from our warehouse using the most cost-effective carrier. Unless your order qualifies for free freight, the order will ship collect and you will be responsible for the freight charges.
For your protection, we recommend that you inspect all items before accepting delivery. If you discover a shortage or damage – please do not refuse the shipment. Note the shortage or damage on the freight bill and notify BDM within 2 days of receiving the shipment. We will assist you with filing a freight claim. Without the discrepancy or damage documentation in writing a freight claim may be denied.
Again, any discrepancies MUST be reported within 2 days of receiving your shipment.
Satisfaction Guaranteed
If you or your customer are not completely satisfied for any reason, return the merchandise within 30 days and receive a full refund of the purchase price. Certain conditions apply. Please call for details..
Price Changes
Although we make every effort to keep our price list current, we reserve the right to change prices or specifications at any time without notice.
Terms
All orders placed without prior credit approval must be either prepaid, Visa/MasterCard/Discover/American Express, or C.O.D. (C.O.D. fees vary by carrier). BDM will charge $30.00 for each check returned unpaid.
Returned Product
There is a 15 percent restocking charge for all returned goods. The original invoice must accompany the product. Custom made, special order, OEM, or obsolete items cannot be returned for credit. All material must be in saleable condition and return freight paid by the customer.
